QUALITY POLICY
At Shiv Ohm Speciality Chemical Pvt. Ltd., we are dedicated to providing high-quality hair color products that meet and exceed the expectations of our customers. Our commitment to quality is ingrained in every aspect of our operations, from sourcing raw materials to the final delivery of our products. We strive for excellence through continuous improvement and adherence to international quality standards. This will be achieved by our total commitment to:
- We prioritize customer satisfaction by understanding their needs and expectations, delivering products that meet their requirements, and providing excellent service and support.
- We foster a culture of continuous improvement across all levels of the organization. Through regular assessment, analysis, and feedback, we identify areas for enhancement and implement effective solutions to drive operational excellence and product quality.
- We maintain strong partnerships with our suppliers, ensuring the quality and reliability of our raw materials and components.
- Establishing and consistently reviewing our quality objectives for Sustainability and improvement.
- We recognize the importance of our employees in achieving our quality objectives. We provide training, resources, and opportunities for involvement to empower our team members to contribute to the ongoing improvement of our processes and products.
- We are committed to minimizing the environmental impact of our operations by implementing sustainable practices, reducing waste generation, and conserving resources.
- We actively engage with stakeholders to understand their concerns and expectations, and we are committed to addressing them in a timely and effective manner.